Complaints
If you have any complaints, we would always strive to resolve these at school level. Please contact your child’s teacher to talk things through. Keeping a dialogue going, by phone or by email, can help us to resolve difficulties and offer the best outcomes for your child.
We operate 'restorative justice' procedures to resolve difficulties that arise from time to time between pupils - a process that gives both parties a space to be heard and hear each other in a non-confrontational environment.
If you wish to take a complaint through formal channels, you can address it to the chair of governors, care of the clerk, Amy Folcik, at clerk@hillpark.brighton-hove.sch.uk. Please refer to our Complaints Policy for more information.
If your complaint concerns safeguarding (child protection) you can speak to our Designated Person for Child Protection, Kate Llewellyn, in confidence. She can be contacted at KateLlewellyn@hillpark.brighton-hove.sch.uk.
If you should ever have a serious allegation, Hill Park School has adopted the Brighton and Hove Whistleblowing policy.
